FAQ's

What is the best way to clean and maintain my plancha?

We have a guide on how to clean and maintain your plancha, you can view this guide here – view guide

If you place your order before 12pm on a working day, we will deliver it the next working day for free. Orders placed after 12pm or on weekends will be processed the next working day and delivered the following working day.

Once your order has been dispatched, you will receive a confirmation from our Courier via text, if you wish to have tracking information emailed to you please get in touch with our team.

Yes, you can find all of the details about our return & refund policy here.

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